2019 Materials

Please click on the photo to view the presentation. 

Sinkholes and Structural Damage: An Insurance Industry Perspective

Presented by:
Gregory C. Kunkle, Ph.D., Thomas, Thomas & Hafer LLP (moderator)
Andy Munas, P.E., Forensic/Structural Engineer, Barry Isett & Associates, Inc.
Chris Kotch, P.G., Professional Geologist, Barry Isett & Associates, Inc.
Jeffrey Schronce, CPCU, AIC-M, Managing Partner, Priority Adjusters

Auto Update — The Good, The Bad, and The Ugly A Comprehensive Update on Developments in Auto Claims Handling over the Past Year

Presented by:
Christopher Gallagher, Esq., Associate, Thomas, Thomas & Hafer, LLP
Jeremy Quigley, Claims Specialist, Penn National Insurance

The Cold Hard Truth: An Adjuster’s Guide to Frozen Pipe Claims

Presented by:
Scott Rybny, Esq., Rebar Bernstiel
Mark Blackburn, AIC, President, Castle Claims Service

Avoid the Quicksand – Unforeseen Traps Set by Public Adjusters and Independent Contractors

Presented by:
Scott Rybny, Esq., Rebar Bernstiel
Michael Danilla, RPA, AIC, Home Office General Adjuster, Penn National Insurance

Negligent Security — The Darkest Corner of Your Parking Lot: A Claims-Centric Primer on Handling Negligent Security Claims

Presented by:
Joshua Bovender, Esq., Partner, Thomas, Thomas & Hafer, LLP
Matthew Stachowiak, AIC, Litigation Specialist, Harford Mutual
Kevin Fox Gotham, Ph.D., CCP, Associate Dean of Graduate Programs, Grants, and Research, SLA Director, SLA Urban Studies Program, Tulane University

This presentation is not available

Spoliation of Evidence – Don’t Let Your Defenses Disappear

Presented by: Glenn A. Ricketti, Esq., Partner, Margolis Edelstein

This is Jeopardy! The Pennsylvania Unfair Claims Practices Act

Presented by:
Jim Cole, Esq., Shareholder, Chair, Property Litigation Practice Group; Co-Chair, Fraud/Special Investigation Practice Group, Marshall Dennehey, Warner, Coleman, & Goggin
Jennie Philip. Esq., Shareholder, Marshall Dennehey, Warner, Coleman, & Goggin

This presentation is not available

Heads Up! A Practical Guide to Investigating, Evaluating and Defending Brain Injury Claims

Presented by:
Andrew Sysak, Esq., Andracki, Sysak, & Artman, P.C
Dr. Christopher Royer, Psy. D, Neuropsych

Boots on the Ground — Effective Use of Independent Adjusters

Presented by:
Glenn A. Ricketti, Esq., Partner at Margolis Edelstein
Shanna Prascik, Claims Representative for Donegal Mutual Insurance Company
Chandra M. Bivens, Area Manager for Custard Insurance Adjusters, Inc.


Presented by: Thomas Donahue, Fraud Claim Law Specialist, Certified Insurance Fraud Investigator

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